Yohanna Miller

Yohanna Miller is the Patient Care Coordinator at The Roots Health Centers — and for most new patients, she is the very first voice they hear. That first phone call matters more than most people realize. It is the moment a nervous patient decides whether this clinic feels right. Yohanna makes sure it does.

Her role spans the full intake process: fielding new-patient calls, answering insurance questions, coordinating schedules, and making sure every piece of information is in place before a patient arrives for their first visit. She is the bridge between that initial moment of curiosity and the first time a patient sits down with a doctor.

What sets Yohanna apart is her combination of warmth and organization. She is patient with questions, thorough with details, and genuinely invested in making sure every person who contacts The Roots feels heard — not rushed, not sold, just taken care of. In a practice that believes the patient experience starts long before the adjustment, Yohanna is where it begins.

Behind every smooth first visit, there is coordination most patients never see. Yohanna handles it all so that when you arrive, the only thing you need to think about is your health.